Transitions Registration Form

1. HOURS OF CARE/ABSENTEEISM: Parents must advise the Transition Counsellor if the child is going to be absent or late.
2. DELIVERY OF CHILDREN TO/FROM PROGRAM: Parents are responsible for dropping off their children at and picking them
   up from the Transitions program. They must advise the Transitions Counsellor in advance if someone other than the regular person
   will be dropping off or picking up the child. Where custody agreements permit access by both parents, drop off and pick up must be
   arranged with a minimum of disruption to the child or children. A copy of the court order or custody document will be required for
   situations where access by a parent is denied.
   a. The Transitions Counsellors are not responsible for the children when they are walking between the home and the
   program location.
3. CHANGES IN RESIDENCE/WORK ETC. Emergencies and other situations do arise where parents must be reached. Parents
   must therefore notify the Transition Counsellor and the Agency of the following changes that may occur:
   a) Parents place of residence b) Home and business telephone numbers
   c) Emergency person's name & telephone number d) Child's doctor's name & telephone number
4. PAYMENT OF ACCOUNTS: Cheques are payable to "The Children's Village of Ottawa – Carleton”. In the case of delinquent
   payment, the Children’s Village of Ottawa-Carleton will send pertinent personal information to a 3rd party collection agency.
5. CANCELLATION POLICY: 4 weeks written notice is required prior to the scheduled start date in order to be eligible for a full
   refund.
6. AGENCY INVOLVEMENT: Parents are advised to report any concerns or complaints regarding the Transitions program. We
   would also enjoy hearing your positive feedback.
7. ILLNESS: Do not bring your child to camp if they have a fever, vomiting, diarrhea or are unable to participate in the program.
   You will be called to pick up your child if they exhibit any of these symptoms while at camp.
8. DRUGS AND MEDICATION: Parents must provide written authorization and information for the administration of all
   prescription and non-prescription drugs. Drugs and medications must be brought in their original container, (including over the
   counter medications and vitamins). When possible, please try to administer drugs at home.
9. LUNCH/SNACK: Parents must provide a nut-free lunch and snacks for their children.
10. OTHER: Parents must ensure that children come dressed appropriately for the weather and are provided with sunscreen, hat and
    water bottle.
11. PERMISSION FORMS: Parents must read and sign the permission form relating to outings, drugs and medication, medical
    emergencies and photographs. Parents must also sign a Special Permission form for the following:
    a) Instructions re: allergies b) medical treatment procedures
    c) Special diets d) any other special circumstance
12. CONFIDENTIALITY: Due to the nature of this program, the Transitions Counsellor and Agency have access to privileged
    information about families. This information will be treated with the strictest of confidence.
13. WORKPLACE VIOLENCE, HARASSMENT & ABUSE POLICY
    a. The Occupational Health and Safety Act, states that every person should be able to work without fear of violence or
    harassment in a safe and healthy workplace. The Children’s Village has a “Zero” tolerance policy for physical, sexual,
    emotional, verbal, psychological abuse or any form of neglect or harassment. This policy applies to employees,
    parents/guardians, volunteers, children, visitors and independent contractors.
14. ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT
    a. In keeping with “The Accessibility for Ontarians with Disabilities Act (2005)”, the Children’s Village recognizes its
    obligation to ensure that programs and services offered by the Children’s Village are accessible to people with disabilities.
15. INCULSION & EQUITY POLICY
    a. The Children’s Village of Ottawa-Carleton supports the principles of social justice whereby children of all abilities are
    valued and included in all aspects of the Centre and the community.
    b. All children and families have a right to the same opportunities for participation, acceptance and belonging regardless of
    gender, age, socio-economic status, race, language, beliefs, additional needs and family structure or lifestyle. All children,
    families, educators, students, volunteers and visitors are treated with respect, and appreciated as individuals with unique
    abilities, skills and knowledge. The Centre recognizes and values the differences and similarities that exist in children,
    families, educators and the community and does not tolerate behaviours, language or practices that label, stereotype or
    demean others.
16. HUMAN RIGHTS
    a. Human Rights Code (Ontario): The Children’s Village shall operate in a non-discriminatory manner in all dealings with
    their employees and all other persons, in accordance with the Human Rights Code, R.S.O. 1990, Chapter H.19, as
    amended, and specifically Section 1 of the Human Rights Code as follows:
    b. Every person has a right to equal treatment with respect to services, goods and facilities, without discrimination because of
    race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender
    expression, age, marital status, family status or disability.
17. DISCHARGE POLICIES
    a. The following are possible conditions, which could necessitate the possible discharge of a child from our Program:
    ➢ Behaviour exhibited by the child of an intensity and frequency that could be considered harmful to the child, the staff, other children
    in the program, or to the Child Care environment.
    ➢ Inability of the program to meet a child’s needs.
    ➢ Failure by a parent or parents to meet their financial obligations to the program over an extended period.
    ➢ Intentional disregard by parent(s) to comply with the policies and procedures outlined by the Child Care program.
    ➢ Publicly stated disparaging remarks on, but not limited to, social media that are made by a parent about the agency or staff.

By signing below, I acknowledge that I have read and understand the responsibilities of Parent are using Transitions and agree to abide by the terms and conditions thereof.